1. No refund if:
- Non-tangible irrevocable goods ("Digital products")
- We do not issue refunds for non-tangible irrevocable goods ("digital products") once the order is confirmed and the product is sent.
- We recommend contacting us for assistance if you experience any issues receiving or downloading our products.
2. Eligibility for Refund
You are eligible for a refund if:
- The refund request is made within 10 days from the date of purchase but product is not deliver.
- The software development services have not been completed.
- The issues with the services are solely due to our fault or inability to deliver as promised.
3. How to Request a Refund
To request a refund, please contact our customer support team via email or phone. You will need to provide your order details and the reason for the refund request. Our team will review your request and get back to you as soon as possible.
4. Refund Process
Once your refund request is approved, we will process the refund within 7 business days. The refund will be issued to the original payment method used for the purchase.
5. Contact Us
If you have any questions or concerns regarding our refund policy, please contact our customer support team through our contact page.